Services

Need custom guidance on optimizing your operational processes?

We offer a 3-phase approach.

PHASE 1

Phase 1 of our approach begins with listening to your core issues to assess the best approach to help you. We analyze your business in all of its operational aspects to identify needs for improvement.

Many of our clients have seen dramatic improvements in the following areas:

  • Time-on-Tools
  • Cost Reductions
  • Resource Utilization
  • Functional Alignment
  • Improved Communication
  • CMMS Selection & Integration
  • Defined Roles & Responsibilities
  • Improved Planning & Scheduling
  • Work Package Quality (Design – Capital Projects)

PHASE 2

In Phase 2, we begin working with your people to develop processes that maximize operational efficiencies.

✔️  Using Key Process Indicators (KPIs), we determine whether your process changes have helped you achieve operational goals.

✔️  Our consultants coach your people one-on-one to understand the behavioral attributes required to be an effective leader in your organization.

PHASE 3

After piloting your improved processes, in Phase 3 you are given the tools to scale changes to your entire organization. Through remote consulting and telecommuting, we help you build on the work we started so changes are sustainable.

workers

OUR APPROACH IS UNIQUE.

Competitive Dynamics consultants are committed to helping you build a sustainable culture so you maintain your competitive edge for years to come.

PHASE 1
Baseline Assessment – Current State

✔️  Cross-Functional Interviews (Maintenance, Operations, Engineering)

✔️  Work Management Process Assessment (“Current State” Review)

✔️  Time-on-Tools Assessment

✔️  Baseline for Measuring Cost Improvements

✔️  Weekly Status Reporting to Management

✔️  Final Report & Recommendations

PHASE 2
Alignment of Best Practices, Training &
Implementation

✔️  Establish Weekly Work Process Steering Team Governance

✔️  Organize & Charter Alignment Team

✔️  Implement Daily Assignment Sheet

✔️  Conduct Maintenance Backlog Cleanup

✔️  Conduct White Paper Fair (Prep for Implementation)

✔️  Training & Implementation (Rollout New Work Process)

✔️  Coaching & Work Process Implementation (Maintenance & Operations Personnel)

✔️  Track Weekly Key Performance Indicator Improvements

✔️  Track Weekly Program Savings

✔️  Develop Sustainability Tools & Process Health Checks

✔️  Periodic On-Site Visits to Address Variances

✔️  ToT Assessment

PHASE 3
Remote Consulting & Telecommuting

✔️  Provide Objective SME Assessments

✔️  Align Leadership on Best Practices Solutions

✔️  Prioritize Implementation Success

✔️  Facilitate Small Team Support Remotely

✔️  Provide Remote Guidance & Coaching

✔️  Verify Scope Development & Execution for Time-on-Tools

CLIENT SUCCESS

“Fragmented relationships and alignment were the key pain points on efficiently tackling our maintenance effectiveness problem.

Role clarity, ownership of the responsibilities that go with each role, and training were important goals of the program.

The best part of your improvement program was the hands-on support in the field, working, coaching, measuring, and training people to work in this new way was the biggest selling point.

The methodical approach to allowing employees to arrive at the right answer per the process and own the results was tops.

We now have a better understanding and alignment between parties attempting to achieve the same goal - Less people doing more work.

I enjoyed working with you, Kent. We had an excellent working relationship!”

Engineering & Maintenance Manager
Refinery & Chemical Plant – Houston, TX

ELECTRIC UTILITIES | OIL & GAS | MINING | PIPELINE | TRANSPORTATION | AEROSPACE | HEAVY MANUFACTURING

Our Key Strengths

  • CMMS Selection & Integration
  • Cross-Functional Problem Solving
  • Best Practice Development
  • KPI Development & Training
  • Meeting Management & Documentation
  • Organizational Design
  • Planner Scheduler Training
  • Project Management
  • Process Benchmarking
  • Resource Planning & Scheduling
  • Remote Consulting & Telecommuting
  • Standard Work Practice Development
  • Roles & Responsibilities Definition (RACI)
  • Productivity Barrier Identification & Removal
  • Supervisory Training
  • Workload Management
  • Wrench Time Assessment
  • Work Interface Coordination
  • Work Selection & Prioritization
  • Work Process Alignment & Sustainability

WE VALUE YOU.

Competitive Dynamics is a committed industry partner that offers a wide variety of services for you.

We provide you with the best in operations consulting delivery and customer service.

SAMPLE OF CLIENTS SERVED

shell
ExxonMobil
enmax
national-grid
General Dynamics
honeywell