We Offer a 3-Phase Approach

Phase 1

Phase 1 of our approach begins with listening to your core issues to assess the best approach to help you.  We analyze your business in all of its operational aspects to identify opportunities for improvement.

Many of our clients have seen dramatic improvements in the following areas:

  • Break in Reduction
  • Time-on-Tools
  • Cost Reduction
  • Resource Utilization
  • Functional Alignment
  • Improved Communication
  • CMMS Selection and Integration
  • Defined Roles & Responsibilities
  • Improved Planning & Scheduling
  • Work Package Quality

Phase 2

In Phase 2, we begin working with your people to develop processes that maximize operational efficiencies.

✔️ Using Key Process Indicators (KPIs), we determine whether your process changes have helped you achieve operational goals.

✔️ Our consultants coach your people one-on-one to understand the behavioral attributes required to be an effective leader in your organization

Phase 3

After piloting your improved processes, in Phase 3 you are given the tools to scale changes to your entire organization.  Through remote consulting and telecommuting, we help you build on the work we started so changes are sustainable.



Competitive Dynamics consultants are committed to helping you build a sustainable culture so you maintain your competitive edge for years to come.

Baseline Assessment – Current State

✔️ Cross-functional interviews - Maintenance, Operations, Engineering
✔️ Work Management Process Assessment – “Current State” review
✔️ Time-on-Tools Assessment
✔️ Baseline for Measuring Financial Improvements
✔️ Weekly Status Reporting to Management
✔️ Final Report & Recommendations

Alignment of Best Practices, Training &

✔️ Establish Weekly Work Management Process Steering Team Governance
✔️ Organize & Charter Alignment Team
✔️ Implement Daily Assignment Sheet with first-line maintenance supervisors
✔️ Conduct Maintenance Backlog Cleanup
✔️ Conduct White Paper Fair – Preparation for Implementation
✔️ Training & Implementation (Rollout New Work Process)
✔️ Work Process Implementation & Coaching (Maintenance, Operations & Engineering Personnel)
✔️ Track Weekly Key Process Indicator Improvements
✔️ Track Weekly Program Savings
✔️ Develop Sustainability Tools and Process Health Checks
✔️ Time-on-Tools Assessment

Phase 3
Remote Consulting


✔️ Provide Objective SME Assessments
✔️ Align Leadership on Best Practices Solutions
✔️ Prioritize Implementation Success
✔️ Facilitate Small Team Support Remotely
✔️ Provide Remote Guidance & Coaching
✔️ Verify Effective Scope Development & Time-on-Tools Training


“Fragmented relationships and alignment were the key pain points on getting production and maintenance to efficiently tackle the maintenance effectiveness problem.

Role clarity, ownership of the responsibilities that go with each role, and training were important goals of the program.

The best part of your improvement program was the hands-on support in the field, working, coaching, measuring, and training people to work in this new way was the biggest selling point.

The methodical approach to allowing employees to arrive at the right answer per the process and own the results was tops.

We now have a better understanding and alignment between parties attempting to achieve the same goal - Less people doing more work.

I enjoyed working with you, Kent. We had an excellent working relationship!”

Engineering & Maintenance Manager
Refinery & Chemical Plant – Houston, TX

business meeting
  • Electric Utilities
  • Oil & Gas
  • Mining
  • Pipeline (Mainline & Integrity)
  • Rail/ Transportation
  • Aerospace
  • Heavy Manufacturing

business meeting
  • Projects & Engineering
  • Operations
  • Maintenance
  • Pressure Equipment Inspection
  • Capital Construction
  • Turnaround
  • Quality
  • Regulatory

collaborative office
  • Baseline Assessment – Current State
  • Functional Alignment
  • Training
  • Behavioral Coaching & Implementation
  • Continuous Improvement
  • Sustainability
  • Health Checks
  • Remote Consulting - Telecommuting

Our Capabilities

  • Development of Best Practices
  • CMMS Selection & Integration
  • Cross-Functional Problem Solving
  • KPI Development & Training
  • Meeting Management & Documentation
  • Organizational Design
  • Planner Scheduler Training
  • Process Benchmarking
  • Productivity Barrier Identification & Removal
  • Project Management
  • Resource Planning & Scheduling
  • Roles & Responsibilities Definition (RACI)
  • Remote Consulting - Telecommuting
  • Standard Work Practice Development
  • Supervisory Training
  • Work Interface Coordination
  • Work Management
  • Work Process Alignment & Sustainability
  • Work Selection & Prioritization
  • Workload Management
  • Time-on-Tools Assessment


Competitive Dynamics is a committed industry partner that offers a wide variety of services for you.

We provide you with the best in operations consulting delivery and customer service.


General Dynamics